NHTSA Complaint #11450827 — 2017 FORD EDGE
TIRES issue reported to NHTSA
Complaint Details
| ODI Number | 11450827 |
| Vehicle | 2017 FORD EDGE |
| Component | TIRES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
Both rear tires have what our Ford dealer called "unusual tread wear." The tires are under a 50,000 mile warranty; however, Hankook has refused to honor the prorated replacement tires covered by their warranty. Furthermore, Hankook has been aware for several years this particular model of tires has odd tread issues, yet they continue to put their defective and dangerous product out on the road. The specific tire is the Hankook Ventus S1 Noble 2 245/50%20 102V Multiple attempts have been made to have Hankook uphold their warranty without success. Clearly they will not voluntarily recall this product. The public needs to be made aware of what they are driving on. NOTE: There is no specific date of incident, as this is an on-going issue. Random date has been generated.
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