NHTSA Complaint #11450125 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11450125
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	January 17, 2022
Date Filed	February 3, 2022
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2021 Ford Explorer. The contact stated that while driving at various speeds, the transmission would suddenly downshift or upshift erroneously. Additionally, while operating the vehicle a grinding sound was present while the transmission was shifted into drive with a chemical odor inside the cabin of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 7,500.

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