NHTSA Complaint #11449261 — 2019 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11449261
Vehicle	2019 FORD EXPEDITION
Component	ENGINE
Date of Incident	January 7, 2022
Date Filed	January 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The ecoboost 3.5 engine has a common issue with the cam phasers. My vehicle has had oil changes done, every 9,000 miles and now needs the cam phasers to be replaces. It has 83,000 miles. I believe this is a known defect that Ford is trying to remedy with customer satisfaction campaigns, rather than a recall. Had the 21b10 tsb performed and which is a requirement and the car shudders and the transmission shifts poorly. Also, the driver's side seat best will not retract fully.

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