NHTSA Complaint #11447415 — 2016 CADILLAC SRX

Due to the deterioration of the headlight assembly and the reflectors, my headlights do not give me enough light to safely see after dark without using the bright lights. I have to drive with them on bright all the time, even in oncoming traffic, or risk incident or accident. To date I have experienced only minor, thankfully, incident. I have missed turns and even missed the road and drove off the roadway when making turns off the main road. I have not sustained damage and was lucky that there was no traffic following closely as I have, in several instances, had to stop abruptly to avoid damaging my vehicle. I also very narrowly missed seeing a person walking along the side of the road where no sidewalk was available because the dim lights did not fall on the person. I took the vehicle to Cadillac of Knoxville today, Jan.13, 2022, and was told that even brighter light bulbs will not help. They wanted to charge me $2280.00 plus tax to replace the headlight assembly that Cadillac is aware of the deterioration. This vehicle has only 57,701 miles on it, it is an upscale vehicle, yet I cannot safely drive it after dark. Cadillac needs to be held responsible for replacing the headlight assembly. I see there are many of the same complaint here and this needs correcting before someone is seriously injured or killed.