NHTSA Complaint #11447401 — 2021 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11447401
Vehicle	2021 KIA SORENTO
Component	POWER TRAIN
Date of Incident	November 20, 2021
Date Filed	January 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I noticed a clicking sound coming from the front driver's side wheel well. I also noticed a burning smell coming from the engine after driving the car for 10-15 minutes. Shortly thereafter, while driving the vehicle the RPMs seemed too high for the power being put out in the vehicle. It was also acting sluggish and felt like it was going to stall when at a stop sometimes. At one point, the check engine light came on but then went off after driving it for a few miles. I took it to the dealer's service department and they discovered that there was a fault in the transmission and it needed to be replaced. This is a 2021 Kia Sorento with only 6,500 miles on it.

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