NHTSA Complaint #11443800 — 2021 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11443800
Vehicle	2021 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	December 6, 2021
Date Filed	December 14, 2021
Mileage	7,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact leased a 2021 Ford Explorer. The contact stated while driving approximately 25 MPH, the vehicle accelerated independently. The contact stated that five minutes later the vehicle went into safety mode and the vehicle failed to move. The low battery message was displayed. The vehicle was towed to the residence. The contact called the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,600.

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