NHTSA Complaint #11441999 — 2014 DODGE GRAND CARAVAN UNKNOWN OR OTHER

Complaint Details

ODI Number	11441999
Vehicle	2014 DODGE GRAND CARAVAN
Component	UNKNOWN OR OTHER
Date of Incident	November 29, 2021
Date Filed	November 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Loud audible ticking under the hood. Upon driving there is a jerk, tug feel. Upon smoothing out, it returns if going up a small slanted road. Has the feel of threatening to shut off. Purchased from Carmax. Reported to CarMax 11/23/21. Told me to schedule an appointment with Christian Brothers Automotive located in Montgomery County, Alabama. Due to Thanksgiving, took van in today on 11/29/21. There are no codes coming up. They asked if they were cleared by another. No one has seen this van other than an oil change. They were unable to help, but verified and documented the ticking. Possible lifter. Stated to see about recalls on this. Nothing. Unfixed.

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