NHTSA Complaint #11464122 — 2014 DODGE GRAND CARAVAN

We have had to replace both of the Front Driver & Passenger Windows twice with-in the last 4 years. The latest replacement happened this year with the Passenger window. The vehicle was setting at my work. There was nothing wrong with the window at 6:30 a.m. but, at 3:40 p.m the window assembly had broken and the window slid down and was inside the door. This is very much a safety hazard and could have a lot of additional implications if there was inclement weather or if the vehicle was in a more public area where someone could have entered the vehicle thru the missing window and either hidden in the vehicle to attack the owner when they returned or stolen items from the vehicle. There should be some type of tether / safety feature that would prevent the window from falling completely down if the window assembly malfunctions or breaks. There is also a design flaw in the motor housing which allows the post to fail and break off at the 90 degree corner where the post(s) meets the housing. These posts should have a radius at that point so that it is not a point of failure. Additionally, the motor is too strong for this housing and also adds unnecessary stress to these posts.