NHTSA Complaint #11439160 — 2016 CADILLAC SRX
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11439160 |
| Vehicle | 2016 CADILLAC SRX |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I am concerned with the lack of visibility that my low-beams provide. I live in a semi-rural area, where the streets are not well-lit, there are no curbs, and people walk along the edge of the street after dark. I contacted both Cadillac AND my dealer, and they both told me that it’s possible that the deal has eroded and caused dimming. I was told there was a class action suit that addressed this issue, but it expired before I purchased my car, and I was NOT made aware of it. I believe that Cadillac and Flow Cadillac of Greensboro are responsible, and I would like this remedied as soon as possible. I’m 66 years old, limited income, are am paying dearly for a car that I’m scared to drive at night. I did not realize this last fall/winter, as my nephew was borrowing my car, while his was in the shop (I drove my friends Lexus for the winter). Prior to owning this 2016 SRX, I had a 2007 Buick Rendezvous, with MUCH BETTER VISIBILITY AT NIGHT, and have a difficult time believing the the technology has regressed and Cadillac will not stand behind their product. Please help me. I don’t know what to do. They told me to replace the headlight system would be about $3400.
Related Complaints for the 2016 CADILLAC SRX
Other EXTERIOR LIGHTING Complaints
#11696787
I purchased the car June 2025 ,The headlights go so dim that you can not see at night, I contacted Cadillac and they ...
#11689760
My lights are very dim as if they aren’t on.
#11676475
Subject: Complaint Regarding Unsafe Headlight Design – 2016 Cadillac SRX To whom it may concern, We own a 2016 Cadi...
#11667066
we have a 2016 SRX AWD Cadillac and we can not drive at night, the head light is way to dim, and when placing on high...
#11653679
See attached document for complaint.
Recent Complaints for the 2016 CADILLAC SRX
#11700756
SERVICE BRAKES
BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer...
#11697567
STEERING
The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspensi...
#11697567
SUSPENSION
The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspensi...
#11655193
SUSPENSION
The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (SUSPENSI...