NHTSA Complaint #11437407 — 2020 FORD EXPLORER
BACK OVER PREVENTION issue reported to NHTSA
Complaint Details
| ODI Number | 11437407 |
| Vehicle | 2020 FORD EXPLORER |
| Component | BACK OVER PREVENTION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Ford issued recall 21S44 for an intermittent back-up camera problem. I took my vehicle to Elk Grove Ford (95624) on 10/05/21 for recall repair. The problem continued and I took back on 10/19/21 to fix back-up camera. It still only works intermittently. Today, while backing up at an elementary school after my second recall service, my camera failed again. This is a critical safety issue which Ford knows about but has provided incompetent information to Elk Grove Ford. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Related Complaints for the 2020 FORD EXPLORER
Other BACK OVER PREVENTION Complaints
#11667216
The contact owns a 2020 Ford Explorer. The contact stated that the vehicle was recently repaired under NHTSA Campaign...
#11647429
The contact owns a 2020 Ford Explorer. The contact stated that while operating the vehicle, the touchscreen monitor a...
#11622715
The contact owns a 2020 Ford Explorer. The contact stated that the vehicle was repaired under Ford Recall: 23S23/NHTS...
#11598607
The contact owns a 2020 Ford Explorer. The contact stated that the back over prevention camera screen was black inter...
#11596935
The contact owns a 2020 Ford Explorer. The contact stated that while operating the vehicle, the back over prevention ...
Recent Complaints for the 2020 FORD EXPLORER
#11719340
EXTERIOR LIGHTING
Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...
#11718691
UNKNOWN OR OTHER
My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...
#11718314
ENGINE
I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718314
POWER TRAIN
I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...