NHTSA Complaint #11718691 — 2020 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11718691
Vehicle	2020 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	February 12, 2026
Date Filed	February 18, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago when I tried to retract the sunshade I noticed that the driver side of the fabric started drooping. After trying a few more times the roller failed to retract the fabric completely. So when I try to open the sunshade the fabric just hangs from the roller and impedes my view out the rear window, thereby creating a safety hazard

Related Complaints for the 2020 FORD EXPLORER

Other UNKNOWN OR OTHER Complaints

#11718145 — February 15, 2026 — Sunroof clip broke and fabric sags which can affect visibility.

#11717248 — February 11, 2026 — The rear differential axle bolt on my vehicle has broken. There was no impact or collision prior to this failure. The...

#11715423 — February 3, 2026 — Sun roof sun shade malfunctions and the shade sags down unable to see out of rear of vehicle, or rear view mirror. A...

#11713344 — January 26, 2026 — Sagging sunroof shade.

#11712966 — January 23, 2026 — **Upon request, all failed components can be inspected anytime for any reason. From this date (01/23/26) forward. If ...

Recent Complaints for the 2020 FORD EXPLORER

#11719340 — EXTERIOR LIGHTING — February 20, 2026 — Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...

#11718314 — ENGINE — February 16, 2026 — I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...

#11718314 — POWER TRAIN — February 16, 2026 — I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...

#11716401 — ELECTRICAL SYSTEM — February 7, 2026 — The back camera screen went blue, even though I already replaced the camera as per the previous recall. This time, th...

#11716301 — POWER TRAIN — February 6, 2026 — The catalytic converters (both) on my 5-year-old Ford Explorer both failed due to cracked welds. This failure appears...