NHTSA Complaint #11719340 — 2020 FORD EXPLORER EXTERIOR LIGHTING

Complaint Details

ODI Number	11719340
Vehicle	2020 FORD EXPLORER
Component	EXTERIOR LIGHTING
Date of Incident	October 1, 2025
Date Filed	February 20, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried replacing the module and it's the headlamp that is bad.

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#11711700 — January 18, 2026 — Passenger side headlight quit working, except on high beams. Also, dashboard warning came on about headlamp not work...

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