NHTSA Complaint #11436181 — 2016 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11436181
Vehicle	2016 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	October 9, 2021
Date Filed	October 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.

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#11669411 — June 26, 2025 — The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct posit...

#11619461 — October 12, 2024 — Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door sh...

#11582783 — April 13, 2024 — the head rest deployed without being in an accident and now cannot be re-assembled. This is a recurrent problem with...

#11534310 — July 25, 2023 — Passenger side active headrest deployed on its own while driving. No accident or collision involved. 16 year old so...

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