NHTSA Complaint #11435475 — 2018 VOLKSWAGEN ATLAS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11435475
Vehicle	2018 VOLKSWAGEN ATLAS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 15, 2021
Date Filed	October 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

Volkswagen Dealership of Lake Charles, LA attempted to repair a safety recall on catalytic converter. When I picked my car up for the safety recall on the catalytic converter my car smelled like fuel and was leaking fuel and would not stay running and stopped running while driving in traffic and at stop lights and intersections. The dealership has had my vehicle for 3 months and still not repaired my recall correctly and I just got it back today October 4th and the problem remains unresolved. I attempted to back out into traffic and my car stopped running and there was incoming traffic. Luckily me and my 2 daughters were not hurt however this car is not safe and request the dealership fixes the safety recall correctly.

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