2018 VOLKSWAGEN ATLAS — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

643

Owner Complaints

8 Crashes

16

Recalls

ACTIVE RECALL

178

Service Bulletins

2

Investigations

Overview of the 2018 VOLKSWAGEN ATLAS

The 2018 VOLKSWAGEN ATLAS has received a total of 643 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 18 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER. 178 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (108 complaints), Air Bags (98 complaints), and Engine (94 complaints).

Recalls for the 2018 VOLKSWAGEN ATLAS

NHTSA has recorded 18 recalls for the 2018 VOLKSWAGEN ATLAS, potentially affecting up to 1,261,686 vehicles.

Recall 23V215000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 143,053 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

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Recall 23V215000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 143,053 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

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Recall 23V215000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 143,053 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.

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Recall 22V086000 — EQUIPMENT:OTHER:LABELS

| 3,648 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire...

Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.

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Recall 21V321000 — UNKNOWN OR OTHER

| 46 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to...

Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

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Recall 21V142000 — TIRES:SIDEWALL

| 2,535 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Consequence: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.

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Recall 20V561000 — UNKNOWN OR OTHER

| 23 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements...

Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.

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Recall 20V057000 — AIR BAGS

| 7 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.

Consequence: In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.

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Recall 19V389000 — EXTERIOR LIGHTING:HEADLIGHTS

| 662,185 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

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Recall 18V904000 — SUSPENSION:REAR:SPRINGS:COIL SPRINGS

| 6,322 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

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Recall 18V824000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 73,549 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with...

Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

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Recall 18V537000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

| 9,685 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.

Consequence: The wet air bag control module may result in an unintentional deployment of the air bags, increasing the risk of injury or crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the air conditioning drain tube, and if it is twisted, the drain tube and air bag control module will be replaced, free of charge. Some of the affected vehicles have had their...

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Recall 18V536000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 8,416 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.

Consequence: The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to...

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Recall 18V375000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 821 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.

Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.

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Recall 18V369000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 10,225 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked....

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Recall 18V380000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

| 54,729 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child...

Consequence: A damaged seat belt buckle can release unexpectedly, increasing the risk of injury in a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the center and left outboard seat belt buckles, and replace them if necessary, free of charge. Volkswagen will also provide an owner's manual supplement addressing child safety and child restraints. The recall...

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Recall 18V284000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

| 278 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began June 22, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AW. Note: This recall is an...

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Recall 17V766000 — FUEL SYSTEM, GASOLINE:STORAGE

| 58 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 10, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AQ.

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Owner Complaints for the 2018 VOLKSWAGEN ATLAS

643 complaints have been filed with NHTSA for the 2018 VOLKSWAGEN ATLAS. Below is a breakdown by vehicle component.

Electrical System
Complaints: 108
Air Bags
Complaints: 98 2 Crashes 2 Injuries
Engine
Complaints: 94 3 Injuries
Service Brakes
Complaints: 73 2 Crashes 3 Injuries
Unknown Or Other
Complaints: 70 2 Injuries
Fuelpropulsion System
Complaints: 29
Steering
Complaints: 22 1 Crash 2 Injuries
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 17 2 Injuries
Seats
Complaints: 15 3 Injuries
Power Train
Complaints: 14 1 Crash
Exterior Lighting
Complaints: 13
Seat Belts
Complaints: 13 1 Crash
Electronic Stability Control Esc
Complaints: 11 2 Injuries
Vehicle Speed Control
Complaints: 10
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 7
Suspension
Complaints: 7
Forward Collision Avoidance Warnings
Complaints: 5 2 Injuries
Structurebody
Complaints: 5 1 Crash
Fuel System Gasoline
Complaints: 3
Visibilitywiper
Complaints: 3
Engine And Engine Cooling
Complaints: 2
Lane Departure Assist
Complaints: 2
Wheels
Complaints: 2
Air Bags Air Bagrestraint Control Module
Complaints: 1
Back Over Prevention
Complaints: 1
Back Over Prevention Warnings
Complaints: 1
Back Over Preventionwarningsexternalpedestrian Alert
Complaints: 1
Electrical Systemadasblindspotwarningchime
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Forward Collision Avoidance
Complaints: 1
Forward Collision Avoidance Dynamic Brake Supportbrake Assist
Complaints: 1
Forward Collision Avoidance Sensing System
Complaints: 1
Lane Departure Warning
Complaints: 1
Latcheslockslinkages
Complaints: 1 1 Injury
Latcheslockslinkagesdoorslatchemergency Mechanical Release
Complaints: 1 1 Injury
Otheri Am Not Sure
Complaints: 1
Seatsmidrear Assembly
Complaints: 1 1 Injury
Service Brakes Hydraulic
Complaints: 1
Structureinterior Panelsdoor
Complaints: 1
Suspensionfrontmacpherson Strut
Complaints: 1
Suspensionrearspringscoil Springs
Complaints: 1
Tires
Complaints: 1
Visibilitywindshield Wiperwasher
Complaints: 1

Most Recent Complaints

#11718498 | ENGINE | | N/A miles
Dealer maintained with oil changes per the schedule. Cylinder head issue requiring engine replacement at 104,xxx miles. 3.6L VR6. This is unacceptable.
#11718128 | EXTERIOR LIGHTING | | N/A miles
The passenger side low beam headlights failed at roughly 100k miles. The replacement part and labor quote from the dealership was roughly $1,500. I was able to find an OEM part online for $800 and install myself. Roughly 12,000 miles later the driver side low beam headlight has failed which will require a replacement as well.
#11716316 | EXTERIOR LIGHTING | | N/A miles
Front parking lights do not remain on. Including lights under headlights and side marker lights. According to owners manual the parking lights should remain on while vehicle is off. The rear lights do remain on. The front lights turn themselves off after approximately 9 seconds. Condition started when lights were replaced by dealer with official OEM replacement units. Dealer has confirmed other examples of this year and model behave as described in the manual. Dealer has worked with VWoA engineers and have replaced multiple components (headlights, control modules, body control module) and attempted multiple software coding adjustments with no resolution found. Dealer is saying VWoA has no fix after having my vehicle since November 8th. I am concerned as I park my vehicle on roadsides while visiting job locations and now my vehicle has no illumination at the front while parked. Is there any definition of how long parking lights must illuminate?
#11713706 | ENGINE | | N/A miles
My 2018 Volkswagen Atlas V6 experienced a catastrophic engine failure at approximately 116,000 miles. The vehicle has been at a Volkswagen dealership for approximately six months (since July 2025) while repeated diagnostic attempts and repairs were made. I was ultimately informed that the engine requires full replacement. No clear warning was provided prior to failure, and the prolonged diagnosis resulted in the vehicle being unusable for an unreasonable length of time. Volkswagen of America has declined to offer assistance despite the severity of the failure and extended time out of service. I have reached out to Volkswagon and so has the dealership (Paul Miller Volkswagen of Bernardsville). We each created a case each on my behalf but Volkswagon of America has declined assistance. I am concerned about premature engine failure and the lack of resolution.
#11712274 | EXTERIOR LIGHTING | | N/A miles
LED Low beam headlights failed while driving at night from a long distance trip. This presented a major safety issue for my family since we could not see the road. This is a common problem facing many VW Atlas owners with low milage too Also, VW will not cover the costs involved since each headlamp costs $1200 and is not covered under their highest tier warranty plan (Platinum Warranty) that we purchased. Now we have a family car that we can only drive during the daytime. California requires daytime running lights on rainy days too which also presents a visibility risk to my family. I recently received a warning from a traffic police officer because I worked late and had to use my bright lights to get home after the sun had set.

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Safety Rating for the 2018 VOLKSWAGEN ATLAS

The 2018 VOLKSWAGEN ATLAS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2018 VOLKSWAGEN ATLAS

Volkswagen Group of America, Inc. has issued 178 technical service bulletins (TSBs) for the 2018 VOLKSWAGEN ATLAS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

V0116152014815_19 — ENGINE

A list of suggested fuel stations

VOS 25 18 — AIR BAGS

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: This hotfix is for multiple vehicles for airbag module programming issues.

VOS-24-106 — AIR BAGS

This is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting NOTE: Communication with the airbag control module -J234 has failed.

VOS-24-100 — ENGINE

This is a notice for software changes with the ODIS diagnostic program to correct the communication DA 0001 ECM - Certification Test Group (CTG) label P0F4800: Certification test group/engine family number Not programmed or incompatible P0F4800: Certification test group/engine family number Not programmed or incompatible

VOS-24-83 — AIR BAGS

This is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting

VOS-24-71 — AIR BAGS

This communication is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting. NOTE: Communication with the airbag control module -J234 has failed.

VOS-24-66 — AIR BAGS

This communication is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module. B1022F0: Passenger occupant detection system control module no basic setting NOTE: Communication with the airbag control module -J234 has failed.

TT 87 22 01_2 — UNKNOWN OR OTHER

Rear Evaporator Diagnostic assistance

V0121022060969_4 — UNKNOWN OR OTHER

Update programming of Engine motor control module -623- Improvements made to ECM software for better combustion stability during catalyst heating and engine warmup.

V0121022060969_4 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Update programming of Engine motor control module -623- Improvements made to ECM software for better combustion stability during catalyst heating and engine warmup.

Showing 10 of 178 technical service bulletins.

NHTSA Investigations for the 2018 VOLKSWAGEN ATLAS

NHTSA has opened 2 investigations into potential safety defects in the 2018 VOLKSWAGEN ATLAS.

Investigation PE23017 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Closed

Opened:

Inadvertent Automatic Emergency Braking

Investigation PE21008 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS Closed

Opened:

Fuel Injector Leak

Other Model Years of the VOLKSWAGEN ATLAS

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Other VOLKSWAGEN Models

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