NHTSA Complaint #11716316 — 2018 VOLKSWAGEN ATLAS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11716316
Vehicle	2018 VOLKSWAGEN ATLAS
Component	EXTERIOR LIGHTING
Date of Incident	November 15, 2023
Date Filed	February 6, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Front parking lights do not remain on. Including lights under headlights and side marker lights. According to owners manual the parking lights should remain on while vehicle is off. The rear lights do remain on. The front lights turn themselves off after approximately 9 seconds. Condition started when lights were replaced by dealer with official OEM replacement units. Dealer has confirmed other examples of this year and model behave as described in the manual. Dealer has worked with VWoA engineers and have replaced multiple components (headlights, control modules, body control module) and attempted multiple software coding adjustments with no resolution found. Dealer is saying VWoA has no fix after having my vehicle since November 8th. I am concerned as I park my vehicle on roadsides while visiting job locations and now my vehicle has no illumination at the front while parked. Is there any definition of how long parking lights must illuminate?

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