NHTSA Complaint #11691123 — 2018 VOLKSWAGEN ATLAS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11691123
Vehicle	2018 VOLKSWAGEN ATLAS
Component	EXTERIOR LIGHTING
Date of Incident	May 1, 2025
Date Filed	October 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Both headlamps in vehicle stopped working within a month of each other. Vehicle has less than 50,000 miles on it. Volkswagen claims lights should last longer than this. Online forums are riddled with this issue, and headlamp price is unreasonably high for a family vehicle ($700-1100 per headlamp). Headlamps are also backordered, making driving the vehicle unsafe at night and under certain weather conditions.

Related Complaints for the 2018 VOLKSWAGEN ATLAS

Other EXTERIOR LIGHTING Complaints

#11718128 — February 15, 2026 — The passenger side low beam headlights failed at roughly 100k miles. The replacement part and labor quote from the de...

#11716316 — February 6, 2026 — Front parking lights do not remain on. Including lights under headlights and side marker lights. According to owners ...

#11712274 — January 20, 2026 — LED Low beam headlights failed while driving at night from a long distance trip. This presented a major safety issue ...

#11706755 — December 23, 2025 — Both low beam headlights went out within two weeks of each other and the vehicle just hit 100,000 miles. Dealership s...

#11650008 — March 23, 2025 — The low beams went out and you have to replace the entire front lighting assembly.

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