NHTSA Complaint #11677052 — 2018 VOLKSWAGEN ATLAS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11677052
Vehicle	2018 VOLKSWAGEN ATLAS
Component	ENGINE
Date of Incident	March 13, 2020
Date Filed	July 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I have had this vehicle since 2020. Two months after I bought it, the vehicle would turn off at random. I took it to VW and they change the carbon air canister. It stopped for a while but now it back. When stopping the car randomly shits off. Not auto energy saving off. Restart your engine in 5:30PM traffic type of restart your engine. Slowing down, shut off. Backing up, shut off. I have a 2019 Atlas as well and the same thing happens. This is extremely dangerous and unsafe. VW claims either they dont know what the issue is because there is no service engine light and no code produced.

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