NHTSA Complaint #11434021 — 2016 CADILLAC SRX SUSPENSION

Complaint Details

ODI Number	11434021
Vehicle	2016 CADILLAC SRX
Component	SUSPENSION
Date of Incident	September 23, 2021
Date Filed	September 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO BROKEN SUSPENSION TOE LINK. THE CONSUMER STATED WHILE DRIVING, THE REAR SUSPENSION TOE LINK FAILED CAUSING THE DRIVER TO CROSSOVER SIDEWAYS INTO THE MEDIAN. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOWING AND REPAIRS AFTER BEING NOTIFIED OF A SAFETY RECALL. THE MANUFACTURER HAD BEEN NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.

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