NHTSA Complaint #11432138 — 2013 CADILLAC SRX

The contact owns a 2013 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed and while parking, the vehicle would sway to the opposite direction of where the contact was steering. The dealer was made aware of the failure but informed the contact that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.