NHTSA Complaint #11431345 — 2017 FORD F-350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11431345
Vehicle	2017 FORD F-350
Component	UNKNOWN OR OTHER
Date of Incident	August 28, 2021
Date Filed	September 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The tailgate came down on its own while I was towing a fifth-wheel trailer. When I turned to come onto a road, the tailgate came in contact with the trailer. This both put the safety of myself and passengers/public at risk and also damaged the front compartment of the trailer. The vehicles keyfob was not in my pocket so I do not think that the tailgate could have been opened from it. I took the vehicle to Ford and they said that my truck does not meet all of the requirements of the 19S48 tailgate recall on 2017-2019 Superduty trucks. There was no warning light or any other visual indication that I was driving with the tailgate down. I'm concerned as I do not want this to happen again to my vehicle or others.

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