NHTSA Complaint #11519513 — 2017 FORD F-350

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11519513
Vehicle 2017 FORD F-350
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The door ajar light will come on and remain on after starting the engine and while driving. This happens while in park and while driving. Even after opening and reclosing the doors before moving the door adjar warning light will not go away. If i get up to 55 mph it'll finally go off. The cabin lights remain on while the display light is on distracting at night and beeps while driving. The doors will not automatically lock, whe I try to lock them, the unlock even at speeds of 45mph. This has been an on going issue since we bought the truck. How am i supposed to know if the door is secure if I've checked them all before driving but the light will not go away. Everything I get to the dealership the lights are gone and they say they are unable to troubleshoot without the issue happening in the moment. Videos do not help they say. How am I going g to know the door will not fly open on the road?

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