NHTSA Complaint #11430236 — 2015 FORD FOCUS
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11430236 |
| Vehicle | 2015 FORD FOCUS |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The engine on the car stalled shortly after the vehicle purchase from a local dealer (within less than two weeks), The dealer claimed that he never had a such issue, I had to get the car towed to a local Ford dealership then they found out the issue was the purge valve sticking causing negative pressure in the gas tank, so they ended up replacing the purge valve and updated the PCM which should have been addressed by the Safety Recall 18S32 & Safety Recall 19S22. What makes me confused is that when I did VIN lookup , my car was not affected, however the issue I had seems to be the exact match of those two recalls I mentioned. I nearly paid $800 after tax and this seems quite upsetting after I found out Ford had to recall nearly 1.5M cars for the same issues which excluded my vehicle. Is there anyway appeal this issue? I highly believe that Ford is responsible for those two issues I had to pay for. I attached the dealer invoice that explained what they did to fix the car.
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