NHTSA Complaint #11429434 — 2013 CADILLAC SRX SUSPENSION

Complaint Details

ODI Number	11429434
Vehicle	2013 CADILLAC SRX
Component	SUSPENSION
Date of Incident	August 17, 2021
Date Filed	August 17, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2013 Cadillac SRX. The contact received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

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