NHTSA Complaint #11429019 — 2016 CADILLAC SRX

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11429019
Vehicle 2016 CADILLAC SRX
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The contact owns a 2016 Cadillac SRX. The contact stated while driving 30 MPH a month after purchasing the vehicle, he noticed that it was difficult to see the roadway because the headlights were very dim. The vehicle was taken to the dealer who diagnosed that the dim lights needed to be replaced and informed the contact he would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 35,000.

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