NHTSA Complaint #11428980 — 2013 CADILLAC SRX SUSPENSION

Complaint Details

ODI Number	11428980
Vehicle	2013 CADILLAC SRX
Component	SUSPENSION
Date of Incident	June 10, 2021
Date Filed	August 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

VEHICLE HAS A RECALL ID. RECALL 21V473. ADVISED BY DEALER FOR CADILLAC NOT TO DRIVE OR OPERATE VEHICHLE, HOWEVER GM DOES NOT HAVE PARTS TO CORRECT RECALL AND AS A CONSUMER AND ONLY TRANSPORTATION IT IS A BURDEN FOR ME . I ALSO HAVE A LOAN ON THIS VEHICLE THAT IS CURRENT IN PAYMENTS AND MUST MAKE FUTURE PAYMENTS ON A VEHICLE THAT IS UNSAFE TO DRIVE. I FEEL GM. NEEDS TO GET THIS VEHICLE REPAIRED ASAP. OR PURCHASE BACK ATR THE COST OF MY LOAN. VERY UPSET AND ANGRY THERE IS AT THIS TIME NO RESOLUTION BY GM AND NO PARTS AVAILABLE .

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