NHTSA Complaint #11424686 — 2016 MAZDA CX-5 STEERING

Complaint Details

ODI Number	11424686
Vehicle	2016 MAZDA CX-5
Component	STEERING
Date of Incident	July 13, 2021
Date Filed	July 13, 2021
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2016 Mazda CX-5. The contact stated while reversing the vehicle, the contact heard an abnormal loud clanking sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and it was diagnosed with the bolt torque needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V203000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 38,000.

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