NHTSA Complaint #11423687 — 2019 HONDA CIVIC FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11423687
Vehicle	2019 HONDA CIVIC
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 23, 2021
Date Filed	July 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I I brought my car into Morehead Honda the dealer I purchased my vehicle from to get service because the car was acting funny. I then find out I had my car has a recall car with my car for the fuel pump. It was change the fuel pump I went home and a few days later I was stuck on the highway my car just shut down in the middle of the highway. My car was towed back to the dealership they found out there was something wrong with the fuel pump said they fixed it it was an error on their behalf. I returned several times after that because the fuel gauge is reading inaccurately. Dealer is unable to tell me what’s wrong. I fill up my car is giving me different readings my car normally falls up to 300+ close to 400 every time I fill up my car and now it’s reads 191, 150 or 140 when I fill up my car. I continue calling to dealership I am not getting a response. I need help with this it’s a safety issue.

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