NHTSA Complaint #11422623 — 2017 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11422623
Vehicle 2017 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

While driving the Service Shifter prompt came on and all the lights on the gear box turned red. The safety risk when this prompt came on is huge as you are driving and trying not to panic as you don't know if the car will stall or stop suddenly. MANY other people with Jeeps have experienced this problem. There should be a recall for this issue. This vehicle has under 25,000 miles. I went to the dealership and was informed the parts are not covered under warranty. It was confirmed the Bezel and Wire Harness will have to be replaced which the dealership did on 6/24/2021. The vehicle was only inspected by the dealership. No other warnings or dashboard messages prior to 6/23/2021.

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