NHTSA Complaint #11667416 — 2017 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11667416
Vehicle 2017 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I believe the PTU is malfunctioning and causing the transmission to slip or jerk. I am experiencing uncontrolled movement while driving. The vehicle is available at any time for inspection upon request. This puts myself and 2 small children at risk while driving, therefore my ability to use this vehicle is extremely limited and high risk. I have taken it to a jeep dealership in porterville ca who stated my transmission needed replacement. they verbally stated my ptu was ok but never confirmed it with documentation. i have taken it to private mechanics who could not find any issues saying that the problem is internal. the mechanics i have taken it to in the past year have not come to a solution other than to suggest i wait for a resolution to the recall. The service all wheel drive light came on/off about a year ago and was consistant for several months but has turned off for awhile now.

Related Complaints for the 2017 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718527 The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to a...
#11718315 I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11717525 Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...
#11717095 The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...
#11715618 PTU failure occurred in May of 2025. This was verified by the Jeep dealer. Vehicle rolled downhill into traffic and t...

Recent Complaints for the 2017 JEEP CHEROKEE

#11718208 UNKNOWN OR OTHER To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the...
#11718315 UNKNOWN OR OTHER I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11717525 UNKNOWN OR OTHER Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...
#11714144 UNKNOWN OR OTHER Shifter module problems.. the car jerks hard between shifts. The car reversing on it own and wont stop. Warning lig...
#11711185 ENGINE Tacoma Dodge Chrysler Jeep Ram at address: 4101 S Tacoma Way, Tacoma WA 98409 The service provider (Andrew) has sai...
Check any vehicle history by VIN - Free vehicle history report