NHTSA Complaint #11582840 — 2017 JEEP CHEROKEE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11582840 |
| Vehicle | 2017 JEEP CHEROKEE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
My Jeep Cherokee(vin [XXX] ) was being flat towed behind a class a motorhome. On 4 separate occasions the front wheels of the jeep started bucking right to left and back to opposite side causing the whole motorhome to violently vibrate. 1) The first time it happened was at about 15 mph while turning left onto a connecting road. It started vibrating so I pulled to side of street and stopped. After getting out and discovering nothing of note I started off and the wobble was gone. 2) Second time was while driving at around 50 mph. There was a bump and grade change in the road and the wobble started. Much more violent than the first. I had to stop while in the traffic lane, with no place to pull over. This time I could see the wobble in the rear camera of the motorhome. Jeep was violently bucking back and forth as before but much stronger. 3) Slower speed at about 20 mph it happended again. Had to come to a stop before it corrected. 4) 40 mph and a very subtle road surface change caused wobble. I disconnected Jeep and drove it by itself to home. Never had an incident other than while being towed. This has happened 4 times in the past 5 trips of around 300 miles each. Since then I have discovered articles about "Jeep Death Wobbles" and have not found any evidence where Jeep has even acknowledged there is an issue. Until I see user manual that mentions a "Mopar Wiring Kit" that needs to be installed. I do not know if this is considered a recall or if is an after thought mentioned in the manual. At any rate the Jeep was sold as a flat towable vehicle and Jeep should stand behind it and install the Mopar fix as a safety fix at no charge to customers who bought it as a flat tow vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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