NHTSA Complaint #11415059 — 2017 HYUNDAI SONATA

AFTER TRANSMISSION WAS REPLACE IN DECEMBER 2020, NOTICED STARTING IN JAN 2021, THAT VEHICLE DID NOT STAY IN PARK AND ROLLED BACK UP TO 5 FEET FROM WHERE PARKED. PICTURES FROM PARKING LOT, 3/6/2021 ROLLED BACK 5 FEET FROM WHERE IT PARKED. MILEAGE ON 3/6/21 WAS 96858. ON 4/15/21 WE HAVE VIDEO WITH THE NOISE THAT IT IS MAKING WHEN IN PARK AND ROLLS BACK (UNABLE TO ATTACH HERE). MILEAGE ON 4/15/2021 WAS 97881. CAR WAS PARKED IN A HANDICAP SPOT AT A RESTAURANT. THE AMOUNT OF ROLLBACK COULD CAUSE SOMEONE WALKING BEHIND THE VEHICLE TO BE CRUSHED OR KILLED. THE CONSUMER STATED THE FAILURE OCCURRED ON NUMEROUS OCCASIONS, NOT ONLY ON AN INCLINE. THE DEALER WAS UNABLE TO REPLICATE THE FAILURE; THERFORE, THE DEALER WAS UNABLE TO REPAIR THE VEHICLE.