NHTSA Complaint #11711950 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11711950
Vehicle 2017 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My vehicle has a documented excessive oil‑consumption defect. After a 1,000‑mile oil‑consumption test performed by a Hyundai dealership, the engine was found to have consumed 2.8 quarts of oil, which is far above normal and poses a safety risk. The dealer referenced TSB 23‑EM‑008H and recommended a chamber cleaning but could not guarantee it would resolve the issue. Hyundai Motor America declined to cover the repair and refused to escalate my case. This level of oil consumption is consistent with known Theta II engine defects that have led to engine seizure, stalling, and fire in other vehicles. I am reporting this as a safety concern due to the risk of sudden engine failure while driving.

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