NHTSA Complaint #11407439 — 2016 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11407439
Vehicle	2016 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	May 18, 2019
Date Filed	April 10, 2021
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE FRONT PASSENGER HEADREST POPPED FORWARD WHILE ADJUSTING THE SEAT TO LOAD EQUIPMENT IN THE REAR FLOORBOARD COMPARTMENT. THE PLASTIC ASSEMBLY THAT HOLDS THE METAL PIN WHICH IS USED TO KEEP THE HEADREST IN ITS NORMAL POSITION HAD BROKEN. THIS IS APPARENTLY A COMMON PROBLEM ACCORDING TO INTERNET RESEARCH BUT NO RECALL HAS BEEN ISSUED. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY AND NOT RUNNING.

Related Complaints for the 2016 DODGE GRAND CARAVAN

Other SEATS Complaints

#11676102 — July 25, 2025 — I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pai...

#11669411 — June 26, 2025 — The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct posit...

#11619461 — October 12, 2024 — Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door sh...

#11582783 — April 13, 2024 — the head rest deployed without being in an accident and now cannot be re-assembled. This is a recurrent problem with...

#11534310 — July 25, 2023 — Passenger side active headrest deployed on its own while driving. No accident or collision involved. 16 year old so...

Recent Complaints for the 2016 DODGE GRAND CARAVAN

#11717641 — ELECTRICAL SYSTEM — February 12, 2026 — The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we...

#11715934 — STRUCTURE:BODY — February 5, 2026 — The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down...

#11711381 — AIR BAGS — January 16, 2026 — See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...

#11711381 — POWER TRAIN — January 16, 2026 — See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...

#11711381 — VEHICLE SPEED CONTROL — January 16, 2026 — See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...