NHTSA Complaint #11406089 — 2020 MERCEDES-BENZ SPRINTER 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11406089
Vehicle	2020 MERCEDES-BENZ SPRINTER 2500
Component	ENGINE
Date of Incident	March 22, 2021
Date Filed	April 2, 2021
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

VEHICLE ACCELERATES UNCHARACTERISTICALLY SLOWLY UPON COLD START IN COLD TEMPERATURES / HIGH ELEVATION. MANY DOCUMENTED CASES IN PREVIOUS AND CURRENT MODEL SPRINTER WHICH USES THE SAME OM642 DIESEL ENGINE. HTTPS://SPRINTER-SOURCE.COM/FORUMS/INDEX.PHP?THREADS/71254/ THERE HAVE BEEN MULTIPLE TIMES WHERE I TRIED TO CROSS AN INTERSECTION OR MAKE A LEFT ACROSS A HIGHWAY UPON RECENT COLD START AND THE VAN ACCELERATED VERY SLOWLY, LEAVING ME MOVING VERY SLOWLY ACROSS THE OPPOSING TRAFFIC LANE(S).

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