NHTSA Complaint #11400331 — 2020 AUDI Q3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11400331
Vehicle 2020 AUDI Q3
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

TL* THE CONTACT OWNS A 2020 AUDI Q3. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND WHILE MAKING A RIGHT TURN, THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS PLACED IN PARK HOWEVER, WAS JERKING. THE BRAKING SYSTEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT CALLED AUDI ROCHESTER HILLS (45441 DEQUINDRE RD, ROCHESTER HILLS, MI 48307, (248) 997-7400) AND WAS INFORMED THAT A SOFTWARE UPDATE WAS AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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