NHTSA Complaint #11387372 — 2020 AUDI Q3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11387372
Vehicle 2020 AUDI Q3
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 4,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I BOUGHT MY 2020 AUDI Q# PREMIUM PLUS S LINE AS A CPO FROM AUDI OF NATICK IN NATICK MASS 0N 9/26/2020. IT HAD APPROXIMATELY 4500 MILES ON IT WHEN I TOOK DELIVERY OF IT. THE CAR MAKES AN UNUSUAL NOISE FROM THE REAR BRAKES WHENEVER I USE THEM. THIS IS NOT NORMAL AND USUALLY ONLY HAPPENS WHEN BRAKE PADS ARE WORN TO THE POINT OF HAVING LITTLE TO NO BRAKING MATERIAL LEFT. I MENTIONED THIS TO THE DEALER BEFORE I TOOK DELIVERY AND WAS TOLD IT WAS NORMAL. IVE BEEN DRIVING FOR OVER 45 YEARS AND KNOW THAT THIS IS ANYTHING BUT NORMAL. I DROVE A NUMBER OF 2020 Q3'S AND THEY ALL DID IT. I ALSO DROVE ONE 2019 Q3 AND IT DID NOT DO IT. I KNOW THAT THIS IS A TYPICAL COMPLAINT AMONG THE OWNERS OF THESE VEHICLES AND WANT AUDI TO RECTIFY IT.

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