NHTSA Complaint #11387372 — 2020 AUDI Q3
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11387372 |
| Vehicle | 2020 AUDI Q3 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
I BOUGHT MY 2020 AUDI Q# PREMIUM PLUS S LINE AS A CPO FROM AUDI OF NATICK IN NATICK MASS 0N 9/26/2020. IT HAD APPROXIMATELY 4500 MILES ON IT WHEN I TOOK DELIVERY OF IT. THE CAR MAKES AN UNUSUAL NOISE FROM THE REAR BRAKES WHENEVER I USE THEM. THIS IS NOT NORMAL AND USUALLY ONLY HAPPENS WHEN BRAKE PADS ARE WORN TO THE POINT OF HAVING LITTLE TO NO BRAKING MATERIAL LEFT. I MENTIONED THIS TO THE DEALER BEFORE I TOOK DELIVERY AND WAS TOLD IT WAS NORMAL. IVE BEEN DRIVING FOR OVER 45 YEARS AND KNOW THAT THIS IS ANYTHING BUT NORMAL. I DROVE A NUMBER OF 2020 Q3'S AND THEY ALL DID IT. I ALSO DROVE ONE 2019 Q3 AND IT DID NOT DO IT. I KNOW THAT THIS IS A TYPICAL COMPLAINT AMONG THE OWNERS OF THESE VEHICLES AND WANT AUDI TO RECTIFY IT.
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