NHTSA Complaint #11709675 — 2020 AUDI Q3

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11709675
Vehicle	2020 AUDI Q3
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 4, 2025
Date Filed	January 8, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I purchased my 2020 Audi Q3 in August of 2020. I am submitting this complaint regarding the recurring and unacceptable issue with my Audi. In February of 2023 my vehicle started shaking and stalled while driving. I could not restart for awhile, after a few minutes it restarted. I took it to Audi and they verified that the output of fuel pump did not meet minimum flow. They replaced the pump. Then in November of 2025 my car stalled again, doing the same thing, after a few minutes it would restart but kept intermittently stalling. This Fuel Pump malfunctioned again, and now this time both of them were not working properly. Both the High Pressure and Low Pressure Fuel pump was replaced again in January 2026. Having to replace a major component like the fuel pump twice on a 2020 luxury vehicle is unreasonable and deeply concerning. A fuel pump failure is not a minor inconvenience, it affects the reliability, safety and drivability of the vehicle.

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