NHTSA Complaint #11404126 — 2020 AUDI Q3
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11404126 |
| Vehicle | 2020 AUDI Q3 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 9,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I PURCHASED MY AUDI 2020 Q3 IN NOVEMBER 2019. SINCE THE PURCHASE, ON THREE SEPARATE OCCASIONS, THE CAR HAS FAILED TO ACCELERATE UNDER VERY SPECIFIC SPEED CONDITIONS. IN EACH CASE, THE VEHICLE HAD SLOWED EITHER DUE TO A SHARP CURVE WHILE ENTERING A FREEWAY OR FOR A SLOWER VEHICLE IN FRONT OF MY VEHICLE WHILE ENTERING THE FREEWAY. WHEN TIME CAME TO ACCELERATE TO MATCH THE SPEED OF THE FREEWAY TRAFFIC, ADDING POWER WAS FUTILE. DRIFTING ON TO A FREEWAY AT 20 MILES PER HOUR AND DECELERATING; WHILE FREEWAY TRAFFIC IS MOVING AT 70 TO 80 MPH (CALIFORNIA) IS UNNERVING AT BEST AND CERTAINLY, POTENTIAL DEADLY. AUDI CALLS THE THE PROBLEM "LIMP MODE". AUDI OF AMERICA, INC. ISSUED EMISSIONS SERVICE ACTION 96H5 - ENGINE CONTROL MODULE (ECM) SOFTWARE WHICH CLEVERLY DANCES AROUND THE REAL THREAT WHICH IS THE POTENTIAL FOR A SERIOUS OR FATAL ACCIDENT. IN MARCH 2021, WHEN 96H5 CAME AVAILABLE IT WAS INSTALLED ON MY VEHICLE. THE NEXT WEEK I TOOK A ROAD TRIP OF SEVERAL HUNDRED MILES. UNFORTUNATELY, THE THIRD " ENGINE LIMP MODE" OCCURRENCE HAPPENED NEARLY RESULTING IN A MAJOR ACCIDENT WHILE ATTEMPTING TO ENTER THE FREEWAY. NHTSA NEEDS TO RECOGNIZE THE SERIOUSNESS OF THIS SPECIFIC PROBLEM. THE CURRENT SOFTWARE FIX IS NOT A FIX. PEOPLE WILL EVENTUALLY DIE.
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