NHTSA Complaint #11399785 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11399785
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	March 4, 2021
Date Filed	March 8, 2021
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING FOR APPROXIMATELY 5 MILES BETWEEN 35-40 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE MADE AN AUDIBLE DINGING SOUND WITH A MESSAGE DISPLAYED TO TURN-OFF THE VEHICLE. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT AFTER APPROXIMATELY 20-30 MINUTES THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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