NHTSA Complaint #11394695 — 2018 JEEP WRANGLER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11394695
Vehicle 2018 JEEP WRANGLER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 24,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.

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