NHTSA Complaint #11385170 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11385170
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 27, 2020
Date Filed	December 28, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I KEEP HAVING 'SERVICE SHIFTER' POP UP WHERE THE SPEEDOMETER IS. IT ORIGINALLY POPPED UP ABOUT 3 MONTHS AFTER I PURCHASED THE VEHICLE. IT POPS UP AT RANDOM TIMES WHILE THE VEHICLE IS MOVING. I HAVE TAKEN THE VEHICLE IN 3 TIMES TO HAVE IT LOOKED AT. THE FIRST TIME THEY REPLACED A WIRING HARNESS. THE SECOND TIME THEY SAID NOTHING IS WRONG. AND THE THIRD TIME THEY CLEANED A CONNECTOR. AFTER ALL THREE TIMES I TOOK THE VEHICLE IN THE CAR WAS FINE FOR ABOUT A MONTH, THEN THE MESSAGE CAME BACK.

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