NHTSA Complaint #11383108 — 2021 TESLA MODEL Y

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11383108
Vehicle 2021 TESLA MODEL Y
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

TESLA ADDED NEW AUTO-DIMMING MIRRORS IF YOU ADJUST FOR A PERSON 5'10" OR ABOVE THE MIRRORS DON'T ADJUST TO SEE THE LEFT LANE. IT POINTS DOWN AND TO THE RIGHT. I TOOK DELIVERY OF VEHICLE AND MADE FORMAL COMPLAINT TO DELIVERY TEAM ON 11/27/2020. I WENT WITH SENIOR SERVICE TECH AT THE SERVICE CENTER AND ALL NEW DELIVERY WITH THESE NEW MIRRORS DO NOT ADJUST UP AND TO THE LEFT FOR TALLER DRIVERS. I HAVE A PREVIOUS VIN WITHOUT NEW AUTO DIMMING MIRRORS AND DOES NOT HAVE THIS SAFETY ISSUE. HAVE DISCUSSED WITH A MULTITUDE OF OWNERS WITH NEW MIRRORS AND IT IS A VERY COMMON ISSUE. I HAVE ALSO ATTACHED OTHERS VEHICLES WITH SAME ISSUE ALONG WITH MINE. ALSO SOMEONE HAS RECORDED VIDEO OF IT NOT BEING ABLE TO ADJUST AT LINK HERE HTTPS://WWW.YOUTUBE.COM/WATCH?V=UMQA62DS4H4. WHILE DRIVING I HAVE TO HOVER OVER PASSENGER SEAT AND LOWER TO BE ABLE TO EVEN SEE THE LEFT LANE.

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