NHTSA Complaint #11373713 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11373713
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	November 8, 2020
Date Filed	November 8, 2020
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY 2016 JEEP CHEROKEE SPORT SHIFTER STOPPED WORKING AS I WAS GOING DOWN THE ROAD. IT HAS A SERVICE SHIFTER LIGHT ON AS IT SEEMS TO BE A PROBLEM WITH A LOT OF THE SAME VEHICLES. I CAN'T AFFORD TO GET THIS FIXED AND I JUST GOT IT. IT LOCKED UP ON ME IN THE MIDDLE OF THE ROAD AND WOULD NOT SHIFT IN TO NEUTRAL OR IN GEAR SO I COULD GET IT OUT THE ROAD. AFTER SEVERAL MINUTES I FINALLY GOT IT TO RELEASE INTO NEUTRAL AND IT ROLLED BACK OFF THE ROAD. NOW IT SAYS SERVICE E BRAKE. THIS CAR NEEDS TO BE FIXED BECAUSE THIS IS WAY BEYOND YOUR TYPICAL CAR ISSUE THAT CAN BE FIXED FOR A FEW BUCKS. UNSAFE FOR MY KIDS.

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