NHTSA Complaint #11366921 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11366921
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 27, 2020
Date Filed	October 28, 2020
Mileage	61,213 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE BEZEL AROUND THE SHIFTER (THE PART WITH THE LIGHTS SPECIFICALLY) STARTED SHORTING AND GIVING AN ERROR TO SERVICE THE SHIFTER. SOMETIMES IT WILL GO AWAY IF THE CAR IS TURNED OFF AND BACK ON AGAIN. THERE ARE ALSO TIMES WHERE, WHEN SHIFTING, THE CAR REFUSES TO SHIFT INTO ANY GEAR AND STAYS IN PARK. MY FEAR IS THAT ONE DAY IT WILL BE SHIFTED INTO REVERSE, I WILL REVERSE AND THEN NO LONGER BE ABLE TO SHIFT INTO ANY OTHER GEAR, THUS STRANDING ME IN REVERSE.

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