NHTSA Complaint #11364413 — 2015 FORD EDGE

THIS IS A RE-OCCURRENCE OF THE ISSUE REPORTED AS NHTSA COMPLAINT 11317068. ON 09/01/2020, A DISTINCT RATTLING SUDDENLY OCCURRED WHEN DRIVING THE VEHICLE. GIVEN THAT THIS IS THE EXACT SOUND THAT OCCURRED SIX MONTHS EARLIER WITH THE FLEXPLATE FAILURE, I IMMEDIATELY DROVE TO THE DEALER. (THE FIRST EVENT ENDED IN A CATASTROPHIC FAILURE AT HIGHWAY SPEEDS BECAUSE THE DEALER COULD NOT DIAGNOSE THE PROBLEM AND DID NOT KNOW IF ANYTHING WAS WRONG SO I KEPT DRIVING THE VEHICLE DESPITE THE RATTLING.) THIS TIME I WAS ABLE TO SAFELY DRIVE TO THE DEALER AND THE DEALER REPLACED THE FLEXPLATE UNDER PART WARRANTY (WITH THE VEHICLE AT THE DEALER FOR REPAIRS FROM 9/1/20 TO 10/8/20). IN MY PREVIOUS NHTSA COMPLAINT, I LISTED FOUR OTHER IDENTICAL NHTSA COMPLAINTS ON THE SAME MODEL. IN THE INTERVENING SIX MONTHS, I HAVE FOUND TWO MORE COMPLAINTS OF AN IDENTICAL NATURE - NHTSA IDS (11327304 AND 11320476). THIS IS CLEARLY A SYSTEMIC ISSUE WITH THE POTENTIAL FOR LOSS OF CONTROL AT HIGHWAY SPEEDS AS HAS BEEN DOCUMENTED. I URGE A SPECIFIC INVESTIGATION OF THIS MODE OF FAILURE.