NHTSA Complaint #11362386 — 2012 MAZDA CX-9

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11362386
Vehicle	2012 MAZDA CX-9
Component	SUSPENSION
Date of Incident	August 16, 2020
Date Filed	October 2, 2020
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2012 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUT-OFF WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT WATER ENTERED THE VEHICLE AND CAUSED THE CORROSION OF THE FRONT SUSPENSION BALL JOINT. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

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