NHTSA Complaint #10955062 — 2012 MAZDA CX-9

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR THE RECALL REPAIR, BUT WAS TOLD THAT PARTS NEEDED TO BE ORDERED. THE CONTACT WAITED FOR AT LEAST FOUR MONTHS WITH NO CONTACT FROM THE DEALER FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.