NHTSA Complaint #11360371 — 2013 FORD EDGE

MY 2013 FORD EDGE HAS BEEN HAVING ISSUES WITH THE DRIVER'S DOOR LATCH SENSOR. THE SENSOR DOES NOT WORK PROPERLY AND THE VEHICLE COMPUTER IS CONSTANTLY THINKING THAT MY DOOR IS AJAR. IT ILLUMINATES THE INTERIOR LIGHTS CAUSING DISTRACTIONS AND SAFETY ISSUES FOR ME TRYING TO DRIVE AND OTHER DRIVERS AROUND ME, ESPECIALLY SINCE I WORK 3RD SHIFT AND DO A LOT OF NIGHTTIME DRIVING. IT HAS DRAINED MY BATTERY NUMEROUS TIMES DUE TO IT SETTING MY ALARM OFF INTERMITTENTLY BECAUSE IT ALL OF THE SUDDEN THINKS MY DOOR IS OPEN WHEN I HAVE IT PARKED. I HAVE READ SO MANY COMPLAINTS OF THIS ISSUE. THIS SHOULD HAVE BEEN A RECALL BY FORD YEARS AGO AS THIS IS A SAFETY HAZARD. FORD SENT A LETTER OUT STATING THAT THEY WOULD DO A ONE-TIME COURTESY FIX FOR PEOPLE HAVING THIS PROBLEM, HOWEVER, THEY LISTED REQUIREMENTS FOR MILEAGE AND AGE OF VEHICLE THAT YOU HAD TO MEET TO HAVE THEM FIX IT. SO EVEN THOUGH I HAVE OWNED THIS CAR SINCE 35,000 MILES, THEY TOLD ME THAT I DIDN'T QUALIFY. FORD IS NOT GOING TO STEP UP ON THEIR OWN AND BE RESPONSIBLE ABOUT THIS, THEY NEED IT TO BE FORCED ON THEM TO DO SO.