NHTSA Complaint #11359950 — 2020 GMC TERRAIN

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11359950
Vehicle	2020 GMC TERRAIN
Component	SERVICE BRAKES
Date of Incident	September 18, 2020
Date Filed	September 19, 2020
Mileage	457 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHEN REVERSING OUT OF A PARKING SPOT, BRAKES FAILED CAUSING ACCIDENT. MULTIPLE ATTEMPTS TO DEPRESS BRAKE PEDAL WITH NO BRAKING. HIT A PARKED CAR. AFTER SHUTTING CAR OFF AND ATTEMPTING TO MOVE VEHICLE BRAKES DID ENGAGE AND RESPOND CORRECTLY. REAR DAMAGE TO TERRAIN OCCURRED REQUIRING TOWING.

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